Privacy Policy

At Club Green, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you interact with our services.

1. Information We Collect

We collect personal information that you provide to us when you make an enquiry or booking, including but not limited to:

• Name
• Email address
• Phone number
• Event details (date, location, duration, etc.)
• Company name (for corporate bookings)

We may also collect technical data, such as browser information, through cookies and analytics to improve our website functionality.

2. How We Use Your Data

We use your personal information for the following purposes:

• To communicate with you about your enquiry, booking, and event details
• To process payments and manage invoices
• To send booking confirmations and event reminders
• To send you updates, offers, and event-related communications (only if you've given us consent)
• To improve our services and website experience

3. Data Retention

• We retain your data for the period during which we are communicating with you or fulfilling your booking.
• Once the event is completed, your data will be securely retained for business records and potential rebooking opportunities.
• Your data is never sold or released outside of Club Green.
• If you request deletion of your personal information, we will comply unless retention is required by law.

4. Sharing Your Information

We do not sell, trade, or otherwise share your personal data with third parties, except:

• As required to fulfil your booking (e.g., payment processing via Stripe)
• As required by law (e.g., if required by law enforcement)
• With service providers who assist us in operating our website and conducting our business (all bound by confidentiality agreements)

5. Your Rights

Under Australian Privacy Act, you have the right to:

• Request access to the data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Request limitation of processing
• Opt out of marketing communications at any time

To make such requests, please contact us at hello@clubgreen.com.au

6. Security

We take the security of your data seriously and employ industry-standard safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. This includes encrypted connections, secure servers, and restricted access to personal information.

7. Cookies & Analytics

We use cookies and analytics tools (including Google Analytics) to understand how visitors use our website and to improve your experience. These tools collect information about your browsing behavior but do not identify you personally.

8. Contact Us

If you have any questions or concerns regarding your data or this privacy policy, please contact us at: